ATLANTA, Dec. 13 /PRNewswire/ -- BellSouth announced today that it is providing long distance voice services for Rent-Way at 710 locations across the U.S. In the last year, BellSouth was also awarded local service business for Rent-Way's 260 stores in the Southeastern U.S.
Rent-Way is a leading furniture, appliance, electronics and computer rental-purchase company based in Erie, Pa., and lists excellent customer service, a comprehensive product portfolio and the creativity of the BellSouth sales organization as the deciding factors in the recent agreements.
"Moving our nationwide long distance services to BellSouth was one of the smoothest transitions we've ever had," said Bob Hughes - director of real estate and construction - Rent-Way. "As a result, we're working with BellSouth to explore additional communications solutions in the future. We are extremely pleased with the entire team and their responsiveness, from sales and service to billing."
Creative solutions and personal touch have added to Rent-Way's satisfaction with BellSouth as a communications provider. The BellSouth account team recently designed customized calling cards, emblazoned with Rent- Way's corporate messaging, for Rent-Way's upcoming annual managers conference.
"The level of service BellSouth delivers is truly the differentiator," continued Hughes. "This motivated us to initially move back to BellSouth and to expand our business with them to a national level."
Previously served by a competitive local exchange carrier for local service in the Southeast, Rent-Way switched its 260 stores in the region back to BellSouth in the fourth quarter of 2003. Compelled by its positive experience with BellSouth local services, Rent-Way asked the company to bid on its long distance services as well.
"BellSouth's broad services portfolio and our willingness to go the extra mile in our support of these solutions continue to allow us to successfully compete in the U.S. business communications market," said Joan Kratz - vice president of marketing, BellSouth Business.
For more information about BellSouth products and services for business customers, visit http://www.bellsouth.com/business .
About BellSouth Corporation
BellSouth Corporation is a Fortune 100 communications company headquartered in Atlanta, Georgia and a parent company of Cingular Wireless, the nation's largest wireless voice and data provider.
Backed by award winning customer service, BellSouth offers the most comprehensive and innovative package of voice and data services available in the market. Through BellSouth Answers(R), residential and small business customers can bundle their local and long distance service with dial up and high speed DSL Internet access, satellite television and Cingular(R) Wireless service. For businesses, BellSouth provides secure, reliable local and long distance voice and data networking solutions. BellSouth also offers online and directory advertising through BellSouth(R) RealPages.com(R) and The Real Yellow Pages(R).
More information about BellSouth can be found at http://www.bellsouth.com/ .
CONTACT: Todd Smith of BellSouth, +1-404-829-8723, or todd.smith@bellsouth.com
Web site: http://www.bellsouth.com/ http://www.bellsouth.com/business
Company News On-Call: http://www.prnewswire.com/comp/095650.html
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